Patient Access, Billing & Records Specialist

Cape-Fear-Valley-Medical-Center-; Kingsford (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Cape Fear Valley Health System's Cape Fear Orthopedics & Sports Medicine - Ferncreek in Fayetteville, NC seeks an administrative professional to ensure optimal patient flow, accurate invoicing, and timely medical records maintenance.

Responsibilities include booking appointments, collecting payments, coding with ICD-10 and CPT-4, transcribing dictation, and submitting billing to the billing department under supervision. Minimum qualifications include a high school diploma and clerical experience.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical experience required.
• Experience in medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English.
• Typing 45–55 words per minute accurately.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.
• Good planning and organizational abilities; able to work under stress.

Responsibilities

• Register patients and schedule appointments for initial and follow-up visits.
• Receive calls, determine provider and appointment type, and schedule accurately.
• Collect payments and prepare daily cash reports.
• Order outside tests; enter ICD-10 and CPT-4 coding into the system.
• Transcribe non-medical dictation and submit billing invoices daily.
• File, fax, and mail reports; compile month-end reports.
• Assist in tracking supplies and act as receptionist as needed.

Education

High school diploma or equivalent

clerical experience

Medical business office experience

English proficiency

Typing speed

ICD-10 and CPT-4 coding knowledge

Customer/patient interaction

Job description

Cape Fear Valley Health System's Cape Fear Orthopedics & Sports Medicine - Ferncreek in Fayetteville, NC seeks an administrative professional to ensure optimal patient flow, accurate invoicing, and timely medical records maintenance.

Responsibilities include booking appointments, collecting payments, coding with ICD-10 and CPT-4, transcribing dictation, and submitting billing to the billing department under supervision. Minimum qualifications include a high school diploma and clerical experience.