Patient Access & Billing Coordinator

Cape Fear Valley Health; Highland (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health is seeking a friendly Medical Office Assistant for CFV Primary Care - Highland Family Practice in Fayetteville, NC. The role supports patient flow, billing, medical records, and scheduling in a busy outpatient clinic.

Responsibilities include registering patients, updating records, handling appointment calls, collecting payments, and coding using ICD-10/CPT-4. Strong English skills and clinic experience are preferred.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English.
• Typing 45-55 words per minute accurately.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.

Responsibilities

• Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures.
• Ensure the completion of new patient information and update information for the medical record.
• Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately.
• Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end.
• Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily.
• Transcribe all non-medical dictation; submit billing invoices daily under supervision.
• File, fax and/or mail reports and records; compile and submit month end reports.
• Assist in tracking supply inventory and greet patients; support clinic guest relations.

Skills

English Proficiency

Medical terminology

Typing speed

PC skills

Interpersonal skills

ICD-10 CPT-4 knowledge

Education

High school diploma or equivalent

Tools

Electronic medical records

Job description

Cape Fear Valley Health is seeking a friendly Medical Office Assistant for CFV Primary Care - Highland Family Practice in Fayetteville, NC. The role supports patient flow, billing, medical records, and scheduling in a busy outpatient clinic.

Responsibilities include registering patients, updating records, handling appointment calls, collecting payments, and coding using ICD-10/CPT-4. Strong English skills and clinic experience are preferred.