Patient Access & Billing Coordinator

Cape-Fear-Valley-Medical-Center-; Dunn (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

Cape Fear Valley Health System is seeking an organized medical office clerk at the Orthopedics and Sports Medicine clinic in Dunn, NC. You will register patients, schedule visits, collect payments, and ensure accurate ICD-10/CPT-4 coding for billing and records.

The role requires clerical experience, strong English communication, and the ability to handle multiple tasks in a busy outpatient setting. A high school diploma is required, with preference for medical office experience.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking the English language.
• Typing speed 45-55 wpm.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures.
• Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately.
• Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end.
• Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily.
• Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager
• Assists in tracking supply inventory; Notifies Office Supervisor/Coordinator when supplies need to be reordered
• Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy
• Assists as required in non-invasive medical procedures or as security observer
• Other duties as assigned.

Skills

Clerical experience

Medical office experience

English proficiency

PC skills

Typing 45-55 wpm

Attention to detail

ICD-10/CPT-4 knowledge

Education

High school diploma or equivalent

Tools

Data processing system

Billing software

Microsoft Office

Job description

Cape Fear Valley Health System is seeking an organized medical office clerk at the Orthopedics and Sports Medicine clinic in Dunn, NC. You will register patients, schedule visits, collect payments, and ensure accurate ICD-10/CPT-4 coding for billing and records.

The role requires clerical experience, strong English communication, and the ability to handle multiple tasks in a busy outpatient setting. A high school diploma is required, with preference for medical office experience.