Medical Office Assistant: Patient Check-In & Billing

UNC Health; Kinston (NC); On-site; USD 22,000 - 31,000; Full time

Job summary

UNC Health in North Carolina is seeking a detail-oriented Medical Administrative Assistant to join the UNC Orthopedics Sports Medicine team in Lenoir. You will perform patient check-in/out, gather and process billing information, and deliver friendly, professional service to patients and families.

This full-time onsite role requires a high school diploma (or GED) and ideally completion of a medical administrative assisting program with prior medical office experience.

Qualifications

• High school diploma or GED required.
• Prefer completion of a medical administrative assisting program and previous experience in a medical office.

Responsibilities

• Maintains compliance with organizational policies and procedures.
• Maintains compliance with revenue cycle and financial audit guidelines.
• Demonstrates effective computer skills, files, answers phones in a timely and professional manner providing complete and accurate information, and provides other administrative duties as required.
• Accurately performs patient check in and check out procedures. Processes privileged patient health information (obtains current insurance verification and authorization, codes visits using accurate ICD and CPT codes), balances daily receipts, and responds to billing questions. Schedules patient appointments entering all required demographic and clinical information into the system and coordinating with other parties.
• Orders and maintains clinical supplies, office supplies, and equipment.
• Maintains compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures. Participates in unit performance improvement activities.
• Demonstrates good customer service skills when interacting with patients, families, and visitors. Exhibits effective communication skills and team work.

Skills

Communication

Computer skills

Data entry

Customer service

Problem solving

Education

High School Diploma or GED

Medical Administrative Assistant program (preferred)

Job description

UNC Health in North Carolina is seeking a detail-oriented Medical Administrative Assistant to join the UNC Orthopedics Sports Medicine team in Lenoir. You will perform patient check-in/out, gather and process billing information, and deliver friendly, professional service to patients and families.

This full-time onsite role requires a high school diploma (or GED) and ideally completion of a medical administrative assisting program with prior medical office experience.