Patient Access & Medical Office Admin Specialist

UNC Health Care; Apex (NC); On-site; USD 25,000 - 36,000; Part time

Job summary

UNC Health Care's UNC Family Medicine at Apex is seeking a part-time Medical Administrative Assistant to handle patient check-in/out, manage billing information, and deliver courteous customer service. You will verify insurance, code visits with ICD/CPT, balance receipts, schedule appointments, and maintain office supplies, while following HIPAA and safety guidelines.

A high school diploma or GED is required; experience in a medical office is preferred; strong computer and communication skills

Qualifications

• High school diploma or GED required.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret documents, write routine reports, and speak effectively before groups or employees.

Responsibilities

• Maintains compliance with organizational policies and revenue cycle guidelines.
• Performs patient check-in/check-out procedures, verifies insurance, codes visits (ICD/CPT), balances daily receipts, and answers billing questions.
• Schedules appointments and enters demographic/clinical information into the system.
• Maintains supplies and equipment and ensures HIPAA, OSHA, and infection prevention policies are followed.
• Demonstrates strong customer service and computer skills and effective communication with patients, families, and staff.

Skills

Customer service

Computer skills

Communication

Teamwork

Education

High school diploma or GED

Job description

UNC Health Care's UNC Family Medicine at Apex is seeking a part-time Medical Administrative Assistant to handle patient check-in/out, manage billing information, and deliver courteous customer service. You will verify insurance, code visits with ICD/CPT, balance receipts, schedule appointments, and maintain office supplies, while following HIPAA and safety guidelines.

A high school diploma or GED is required; experience in a medical office is preferred; strong computer and communication skills