Patient Access & Billing Clerk (Evening/Weekend)

TuftsMedicine; United States; On-site; USD 25,000 - 39,000; Part time

Job summary

TuftsMedicine at Lowell General Hospital - Main Campus seeks an entry-level Patient Access Registrar to support revenue cycle activities, including billing, collections, and payment processing. You will collect demographic and financial information, verify insurance, and facilitate pre-service clearance to ensure smooth service delivery.

The role emphasizes courteous in-person patient interaction, accuracy in data collection, and adherence to hospital procedures.

Qualifications

• High school diploma or equivalent.
• One year of experience in customer service setting, hospital registration, medical office, insurance, etc.

Responsibilities

• Conducts pre-registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient's family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly.
• Obtains consent for treatments and authorizations as necessary. Explains signature requirements to patients and patient's representatives in a manner that is easily understood by the patient or their representative.
• Verifies the validity of insurance coverage via eligibility tools. Ensures the appropriate plan codes have been added to registration based on the information provided in the eligibility response.
• Collects the appropriate information for auto and worker's compensation registrations including information collected from the responsible party including the auto or worker's compensation carrier, agent and/or employer.
• Notifies patient of financial liabilities as determined by insurance benefits, coverage limits, and appointment/procedure-specific charges.
• Takes an active role in the collection of patient payments. Understands all collection policies and procedures that pertain to time-of-service collections.
• Posts collected payments in system of record and verify appropriate dollar amount and volume are posted in compliance with department guidelines.

Skills

Customer service

Registration support

Education

High school diploma or equivalent

Job description

TuftsMedicine at Lowell General Hospital - Main Campus seeks an entry-level Patient Access Registrar to support revenue cycle activities, including billing, collections, and payment processing. You will collect demographic and financial information, verify insurance, and facilitate pre-service clearance to ensure smooth service delivery.

The role emphasizes courteous in-person patient interaction, accuracy in data collection, and adherence to hospital procedures.