Patient Access & Billing Clerk (Part-Time, Weekend Shifts)

TuftsMedicine, Inc.; Lowell (MA); On-site; USD 28,000 - 35,000; Full time

Job summary

Tufts Medicine in Lowell is seeking an entry-level Patient Access Associate to support revenue cycle activities such as billing, collections, and payment processing while performing patient registration duties. You will gather demographic and financial information, verify insurance, and arrange pre-service collections to ensure accurate scheduling and financial clearance.

This role emphasizes friendly customer service, data-entry accuracy, and effective collaboration with physicians and office

Qualifications

• Minimum qualifications include a high school diploma or equivalent.
• Preferred qualification is 1 year in a customer service or hospital registration environment.
• Familiarity with insurance processes, billing and financial clearance is a plus.

Responsibilities

• Interview inpatients and outpatients to obtain accurate registration data.
• Verify insurance coverage and collect demographic and financial information.
• Explain financial obligations and assist with pre-service collections.
• Post payments and document information in the system of record.
• Maintain confidentiality per HIPAA and hospital policies.

Skills

Customer service

Interpersonal skills

Data entry accuracy

Telephone skills

HIPAA knowledge

Medical terminology

Education

High school diploma or equivalent

Tools

EHR (Electronic Health Record)

Microsoft Word

Microsoft Excel

Job description

Tufts Medicine in Lowell is seeking an entry-level Patient Access Associate to support revenue cycle activities such as billing, collections, and payment processing while performing patient registration duties. You will gather demographic and financial information, verify insurance, and arrange pre-service collections to ensure accurate scheduling and financial clearance.

This role emphasizes friendly customer service, data-entry accuracy, and effective collaboration with physicians and office