Patient Access Benefits Specialist

AllTek Staffing & Resource Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

AllTek Staffing & Resource Group, Inc. is seeking a Benefits Coordination Specialist (Patient Access) to help patients obtain therapies by verifying insurance coverage and documenting benefits.

You will work with payers and PBMs to identify required authorizations and appeals, flag next steps, and communicate clearly with patients and providers. This role emphasizes accuracy, customer service, and timely problem solving in a fast-paced environment.

Qualifications

• Minimum high school diploma; or equivalent education.
• 2+ years in customer service or insurance-related field.
• Experience verifying insurance coverage and documenting benefits.

Responsibilities

• Conduct benefits investigations and verify coverage with insurers.
• Document benefits details and communicate next steps to patients.
• Coordinate with internal teams to resolve coverage barriers.

Skills

Communication

Outbound calls

Benefits verification

Customer service

Productivity

Attention to detail

MS Office

Analytical skills

Teamwork

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

AllTek Staffing & Resource Group, Inc. is seeking a Benefits Coordination Specialist (Patient Access) to help patients obtain therapies by verifying insurance coverage and documenting benefits.

You will work with payers and PBMs to identify required authorizations and appeals, flag next steps, and communicate clearly with patients and providers. This role emphasizes accuracy, customer service, and timely problem solving in a fast-paced environment.