Patient Access & Authorization Specialist (Hybrid, IN)

Aveanna Healthcare; Indianapolis (IN); Hybride; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Equipment Provided

Full Benefits Package (Medical, Dental

Vision, 401k, PTO

Paid Holidays + Bonus Days Off

Structured onboarding and training

Opportunities for internal growth

Competitive hourly pay starting at $18

Résumé du poste

Aveanna Healthcare is seeking a Patient Access Representative in Indiana for a remote/onsite hybrid role. You will request prescriptions and authorizations, coordinate with medical offices and payers, and verify patient eligibility while maintaining HIPAA-compliant records.

The position requires healthcare admin experience and strong follow-up skills. Benefits include full medical coverage, 401k, PTO, and ongoing training. Onsite support duties are involved to assist branch operations.

Qualifications

• High school diploma or GED; Associate’s degree preferred.
• 2+ years of healthcare administrative or insurance-related experience.
• Insurance authorization or precertification experience preferred.
• Home health, DME, or enteral experience a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsabilités

• Request and obtain prescriptions and authorizations from medical offices and insurance companies.
• Follow up with providers and payers to ensure timely receipt of documentation.
• Resolve questions related to CMN and participating provider requirements.
• Re-verify patient eligibility for ongoing services.
• Maintain accurate, compliant documentation in HIPAA and regulatory standards.
• Communicate with patients, provider offices, and internal teams to resolve access-related issues.
• Support branch operations including maintaining an organized office environment, safety checks, and inventory management.

Connaissances

Insurance authorizations

Pre-certifications

Attention to detail

Communication skills

Remote work capability

Formation

High school diploma or GED

Associate’s degree preferred

Outils

Microsoft Office

Description du poste

Aveanna Healthcare is seeking a Patient Access Representative in Indiana for a remote/onsite hybrid role. You will request prescriptions and authorizations, coordinate with medical offices and payers, and verify patient eligibility while maintaining HIPAA-compliant records.

The position requires healthcare admin experience and strong follow-up skills. Benefits include full medical coverage, 401k, PTO, and ongoing training. Onsite support duties are involved to assist branch operations.