Patient Access Representative (REMOTE)

Aveanna Healthcare; Oklahoma City (OK); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

100% Remote

Equipment Provided

Full Benefits Package

Paid Holidays + PTO

Structured onboarding

Career Growth

Competitive hourly pay

Job summary

Aveanna Healthcare in the United States is seeking a Patient Access Representative to proactively request prescriptions and insurance authorizations for an assigned portfolio of patients. This remote role requires meticulous follow-up and coordination with medical offices, payers, and internal teams to ensure timely, accurate documentation and uninterrupted patient services.

The position offers 100% remote work, comprehensive benefits, paid holidays, and opportunities for growth.

Qualifications

• High school diploma or GED required.
• 2+ years of healthcare administrative, medical office, or insurance-related experience.
• Insurance authorization or precertification experience preferred.
• Home health, DME, or enteral experience a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Request and obtain prescriptions and authorizations from medical offices and insurance companies.
• Follow up with providers and payers to ensure timely receipt of required documentation.
• Resolve questions related to CMN and participating provider requirements.
• Re-verify patient eligibility for ongoing services.
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards.
• Communicate with patients, provider offices, and internal teams to resolve access-related issues.

Skills

Attention to detail

Time management

Communication

Independent work

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

• Candidates in the Central or Eastern Time Zones will be prioritized for consideration.*

Overview

Start Date: 11/16/26

Pay: $18.00 - $19.00/HR

Schedule: Monday - Friday/ 8-5am CST

• Candidates in the Central or Eastern Time Zones will be prioritized for consideration.*

As a Patient Access Representative, you are responsible for proactively requesting and obtaining prescriptions and insurance authorizations for an assigned portfolio of patients. You will work closely with medical offices, insurance payers, and internal teams to ensure required documentation is accurate, complete, and received in a timely manner to support uninterrupted patient services. This is a remote, detail-driven role requiring strong follow-up skills, healthcare administrative experience, and a sense of urgency.

Our Mission: To revolutionize the way homecare is delivered, one patient at a time.

Why Join Us?

• 100% Remote


• Equipment Provided


• Full Benefits Package (Medical, Dental, Vision, 401k, PTO)


• Paid Holidays + Bonus Days Off


• Structured onboarding and role-based training


• Opportunities for internal growth


• Competitive hourly pay starting at $18.00 per hour depending on experience

What You'll Do

• Request and obtain prescriptions and authorizations from medical offices and insurance companies


• Follow up with providers and payers to ensure timely receipt of required documentation


• Resolve questions related to Certificates of Medical Necessity (CMN) and participating provider requirements


• Re-verify patient eligibility for ongoing services


• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards


• Communicate with patients, provider offices, and internal teams to resolve access-related issues

The Right Fit Is

• Experience with insurance authorizations, pre-certifications, or prescription follow-up


• Strong attention to detail and sense of urgency


• Comfortable managing multiple patient accounts and deadlines


• Effective written and verbal communication skills


• Able to work independently in a remote environment

Remote Work Requirements

• Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions


• Ability to participate in virtual meetings with a professional, camera-ready presence


• Ability to demonstrate strong time-management skills, as well as accountability and self-direction


• Must be able to operate off reliable, high-speed internet

Position Qualifications

• High school diploma or GED required; Associate's degree preferred


• 2+ years of healthcare administrative, medical office, or insurance-related experience


• Insurance authorization or precertification experience preferred


• Home health, DME, or enteral experience a plus


• Proficiency in Microsoft Office (Outlook, Word, Excel)

Equal Employment Opportunity and Affirmaitive Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.