Remote Patient Access Specialist — Prescriptions & Auths

Aveanna Healthcare; Oklahoma City (OK); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

100% Remote

Equipment Provided

Full Benefits Package

Paid Holidays + PTO

Structured onboarding

Career Growth

Competitive hourly pay

Job summary

Aveanna Healthcare in the United States is seeking a Patient Access Representative to proactively request prescriptions and insurance authorizations for an assigned portfolio of patients. This remote role requires meticulous follow-up and coordination with medical offices, payers, and internal teams to ensure timely, accurate documentation and uninterrupted patient services.

The position offers 100% remote work, comprehensive benefits, paid holidays, and opportunities for growth.

Qualifications

• High school diploma or GED required.
• 2+ years of healthcare administrative, medical office, or insurance-related experience.
• Insurance authorization or precertification experience preferred.
• Home health, DME, or enteral experience a plus.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Request and obtain prescriptions and authorizations from medical offices and insurance companies.
• Follow up with providers and payers to ensure timely receipt of required documentation.
• Resolve questions related to CMN and participating provider requirements.
• Re-verify patient eligibility for ongoing services.
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards.
• Communicate with patients, provider offices, and internal teams to resolve access-related issues.

Skills

Attention to detail

Time management

Communication

Independent work

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

Aveanna Healthcare in the United States is seeking a Patient Access Representative to proactively request prescriptions and insurance authorizations for an assigned portfolio of patients. This remote role requires meticulous follow-up and coordination with medical offices, payers, and internal teams to ensure timely, accurate documentation and uninterrupted patient services.

The position offers 100% remote work, comprehensive benefits, paid holidays, and opportunities for growth.