Remote Medical Order Specialist: Change & Insurance Coordination

Aveanna Healthcare; Indianapolis (IN); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Equipment Provided

Full Benefits Package (Sick Time, Vac,

2 Bonus Days Off

6 Paid Holidays

Supportive Team with Training

Growth Opportunities

Engagement Opportunities

Job summary

Aveanna Healthcare in Indianapolis is seeking a Change Order Representative to review and process changes to existing patient orders, verify prescription accuracy, and ensure timely shipment of medical supplies. This hybrid role requires strong organizational skills and healthcare administrative experience.

You will verify insurance coverage, handle authorizations, maintain HIPAA-compliant records, and collaborate with internal teams to prevent delays in patient care.

Qualifications

• 2+ years of healthcare administrative, order processing, or insurance experience.
• Experience with medical documentation and insurance authorizations is preferred.
• Strong attention to detail and accuracy.
• Ability to work independently in a remote/hybrid environment.

Responsibilities

• Review and process changes to existing patient orders
• Validate prescription accuracy and determine when updated documentation is required
• Verify insurance coverage and submit or follow up on authorizations
• Calculate and verify enteral formula requirements
• Navigate insurance and payer portals
• Maintain HIPAA-compliant documentation
• Communicate with patients and internal teams to resolve order issues

Skills

Healthcare administrative experience

Order processing

Insurance knowledge

HIPAA compliance

Education

High school diploma or GED

Job description

Aveanna Healthcare in Indianapolis is seeking a Change Order Representative to review and process changes to existing patient orders, verify prescription accuracy, and ensure timely shipment of medical supplies. This hybrid role requires strong organizational skills and healthcare administrative experience.

You will verify insurance coverage, handle authorizations, maintain HIPAA-compliant records, and collaborate with internal teams to prevent delays in patient care.