Patient Access Associate I: Registration & Verification

Trinity Health; Clinton (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

Trinity Health's MercyOne facility in Iowa seeks a Representative I to provide patient-focused customer service, perform outpatient and inpatient registration and insurance verification, and collect financial liability payments. The role includes rotating shifts across switchboard, admitting, and ED, and contributing to performance improvement initiatives.

Responsibilities include maintaining knowledge of governing regulations, ensuring compliance with policies, and generating analytical reports

Qualifications

• High school diploma or equivalent.
• HFMA CRCR or NAHAM CHAA required within one year of hire.

Responsibilities

• Research, collect and analyze information to identify opportunities and develop solutions.
• Collaborate on performance improvement activities and lead through resolution.
• Distribute analytical reports to stakeholders.

Skills

Medical terminology

Insurance verification

Education

High school diploma or equivalent

HFMA CRCR

NAHAM CHAA

Job description

Trinity Health's MercyOne facility in Iowa seeks a Representative I to provide patient-focused customer service, perform outpatient and inpatient registration and insurance verification, and collect financial liability payments. The role includes rotating shifts across switchboard, admitting, and ED, and contributing to performance improvement initiatives.

Responsibilities include maintaining knowledge of governing regulations, ensuring compliance with policies, and generating analytical reports