Patient Access Specialist: Registration, Verification & Payments

MercyOne; Davenport (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Trinity Health is seeking a Patient Access Account Specialist to join our Davenport facility. This full-time role delivers patient-focused service, performs outpatient and inpatient registration, verifies insurance, and collects patient financial liability while meeting Medicare and payer requirements.

The position utilizes multiple system applications to create reports, support operational projects, and ensure accurate claims processing and compliance with applicable policies.

Qualifications

• Entry level position. Minimum one year customer service experience.
• Two plus (2+) years hospital registration or insurance verification experience.

Responsibilities

• Provides patient-focused customer service and supports outpatient/inpatient registration and insurance verification.
• Processes registration and verifies insurance coverage for patients.
• Collects patient financial liability and ensures compliance with payer requirements (e.g., Medicare).
• Uses multiple systems to generate reports and support operational projects.

Skills

Customer service

Registration

Insurance verification

Job description

Trinity Health is seeking a Patient Access Account Specialist to join our Davenport facility. This full-time role delivers patient-focused service, performs outpatient and inpatient registration, verifies insurance, and collects patient financial liability while meeting Medicare and payer requirements.

The position utilizes multiple system applications to create reports, support operational projects, and ensure accurate claims processing and compliance with applicable policies.