Patient Access Associate I

Hugh Chatham Health, Inc.; Charlotte (NC); Vor Ort; USD 30.000 - 45.000; Teilzeit

Benefits dieser Stelle

Paid Time Off

Health benefits

Educational assistance

Retirement plans

Zusammenfassung

Advocate Health in Charlotte, NC seeks part-time Patient Access & Care Team Associate to connect the patient experience between PACT and the practice site. You will assist inbound callers, route calls, schedule appointments, and verify insurance information, ensuring accurate patient records across systems.

The role supports a hybrid work environment with standard business hours Monday–Friday, and requires strong customer service skills and ability to multitask in a fast-paced setting.

Qualifikationen

• Customer service experience and ability to handle diverse patient situations.
• Familiarity with workflows in a structured healthcare environment.
• Basic medical terminology is helpful but not required.

Aufgaben

• Link patient experience between PACT and practice site using policies.
• Assist inbound callers and perform outbound follow-ups as needed.
• Troubleshoot basic online applications or access issues.

Kenntnisse

Customer service

Communication

Problem solving

Multitasking

Call routing

Data entry

Ausbildung

High School Diploma

Tools

Basic computers

Jobbeschreibung

Advocate Health in Charlotte, NC seeks part-time Patient Access & Care Team Associate to connect the patient experience between PACT and the practice site. You will assist inbound callers, route calls, schedule appointments, and verify insurance information, ensuring accurate patient records across systems.

The role supports a hybrid work environment with standard business hours Monday–Friday, and requires strong customer service skills and ability to multitask in a fast-paced setting.