Patient Access Associate - Emergency Department

MaineHealth; Conway (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Supportive team culture

Leadership that cares

Patient experience focus

Training opportunities

Health, dental, vision

Tuition reimbursement

Shift differentials

Job summary

MaineHealth in North Conway, NH is seeking an entry-level Emergency Dept Patient Access Rep to be the first contact for patients and families. You'll handle registration, insurance verification, admissions, and follow-up, helping to ensure a positive experience during critical moments.

Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains. This on-site role offers evening shifts Wednesday through Saturday and a $4,000 sign-on bonus prorated for part-time, plus

Qualifications

• Education: HS diploma or GED preferred.
• Experience in healthcare or customer service preferred.
• Computer/data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.

Responsibilities

• Serve as the first point of contact for patients and families.
• Assist with registration and insurance verification.
• Support admissions and follow-up processes.
• Collaborate with clinical teams to create a positive patient experience.

Skills

Customer service

Communication

Data entry

Education

High school diploma or GED

Tools

Microsoft Word

Email

Job description

Emergency Dept Patient Access Rep (On-Site | North Conway, NH)

Wednesday - Saturday 7:00 pm - 5:30 am.

$4,000 sign-on bonus available (prorated for part-time).

Not eligible: per diem, current employees, or former employees within 6 months.

Join a close-knit, team-oriented Emergency Department in the heart of the White Mountains at Memorial Hospital in North Conway, NH.

In this entry-level role, you’ll work side-by-side with clinical teams as the first point of contact for patients and families. You’ll support the patient journey through registration, insurance verification, admissions, and follow-up—helping create a positive experience during critical moments.

Benefits

• Collaborative, supportive team culture
• Leadership that listens and cares
• Strong focus on patient experience
• Training and growth opportunities
• Benefit-eligible role with health, dental, vision, and tuition reimbursement
• Shift differentials available

Fast-paced, meaningful work where your compassion, communication, and teamwork make a real impact every day. Perfect for college students or anyone looking to get their foot in the door in healthcare.

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Related experience in healthcare or customer service is preferred.
• Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
• Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

Employee Benefits

• Paid parental leave
• Flexible work options
• Student loan assistance
• Professional development opportunities
• Well-being resources

Pay Range and Compensation

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras. Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.