Patient Access Associate - Emergency Department

MaineHealth; Sanford (ME); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition reimbursement

Shift differentials

Supportive team culture

Job summary

MaineHealth is seeking a Patient Registration Representative in Sanford, ME (On-Site). This entry-level role serves as the first point of contact for patients and visitors, guiding them through the healthcare experience from arrival through registration and identification.

You will work with clinical teams at the front desk and sometimes at the bedside, handling registrations and supporting families with care and professionalism in a fast-paced hospital setting.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related healthcare or customer service preferred.
• Computer and data entry experience with MS Word, email, and internet.
• Ability to work with electronic systems and maintain accuracy.

Responsibilities

• Be the first point of contact for patients and visitors.
• Guide them through registration and patient identification.
• Support clinical teams at front desk and bedside as needed.
• Provide compassionate, professional service in a fast-paced setting.

Skills

Customer service

Data entry

Communication

Healthcare knowledge

Education

High school diploma or GED

Tools

Microsoft Word

Email software

Internet navigation

Job description

Description

Patient Registration Representative- Sanford, ME (On-Site)

Schedule: Friday and Saturday 6:45 am - 7:15 pm

$1,800 sign-on bonus available (prorated for part-time).

Not eligible: per diem, current employees, or former employees within 6 months.

Join a supportive, close-knit team in Sanford, Maine-just a short drive to Southern Maine's beaches, lakes, and outdoor recreation.

In this entry-level role, you'll be the first point of contact for patients and visitors, helping guide them through their healthcare experience from the moment they arrive. You'll work alongside clinical teams-at the front desk and sometimes at the bedside-handling registration, patient identification, and supporting families with care and professionalism.

You’ll gain experience in a fast-paced hospital setting, working with diverse patient populations and real-time care environments.

• Great for college students or anyone exploring a career in healthcare
• Collaborative, team-oriented culture with supportive leadership
• Health, dental, vision & tuition reimbursement benefits available
• Shift differentials for nights & weekends
• Make an impact from day one-where your communication, compassion, and teamwork truly matter.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.