Patient Access & Admissions Specialist

University of Southern California; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

University of Southern California seeks a Patient Access Representative to greet patients, collect deposits, and ensure accurate admission records. You will navigate inpatient, outpatient, ER areas and coordinate with departments to keep the patient flow smooth.

Responsibilities include handling financial arrangements, verifying insurance information, and maintaining HIPAA compliance while delivering compassionate service in a fast-paced hospital environment.

Qualifications

• High School diploma or equivalent required.
• Minimum 2 years of customer service experience.
• BLS certification required or must provide BLS.

Responsibilities

• Acknowledge patients or guests and respond to requests.
• Maintain professional appearance and conduct.
• Document financial arrangements in patient accounts.
• Assist in training new employees.
• Ensure HIPAA and related laws compliance.
• Register patients and manage patient records.

Skills

Customer service

Communication

Professionalism

Teamwork

Education

High School diploma or equivalent

Tools

BLS certification

HIPAA knowledge

Job description

University of Southern California seeks a Patient Access Representative to greet patients, collect deposits, and ensure accurate admission records. You will navigate inpatient, outpatient, ER areas and coordinate with departments to keep the patient flow smooth.

Responsibilities include handling financial arrangements, verifying insurance information, and maintaining HIPAA compliance while delivering compassionate service in a fast-paced hospital environment.