Patient Access & Admissions Specialist

Riverside Health System; Hampton (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Hampton, VA is seeking a Patient Access Representative to support registration, insurance verification, and patient documentation for admissions and related clerical work. The role emphasizes accurate data capture, EMTALA/patient tracker logs, and efficient patient flow with a focus on safety and patient comfort.

Responsibilities include greeting patients, handling referrals, coordinating with sources and law enforcement, ensuring insurance verifications and

Qualifications

• High School Diploma or GED is required.
• 2 years medical clerical experience preferred.
• CPR/BLS and First Aid certifications within 30 days (Required) and in accordance with organizational policy.

Responsibilities

• Greet patients and handle referrals for assessment and/or admission to the hospital.
• Complete pre-admission and admission data, including intake and EMTALA/patient tracker logs.
• Coordinate with patients, referral sources, and law enforcement to obtain signed documentation."
• Process insurance verifications, pre-certifications and authorizations to secure reimbursement for services.
• Assist in transports coordination and support multiple RHS service lines while maintaining safety and cleanliness.

Skills

Customer service

Communication

Administrative skills

Data entry

Education

High School Diploma or GED

Tools

EMR systems

Job description

Riverside Health System in Hampton, VA is seeking a Patient Access Representative to support registration, insurance verification, and patient documentation for admissions and related clerical work. The role emphasizes accurate data capture, EMTALA/patient tracker logs, and efficient patient flow with a focus on safety and patient comfort.

Responsibilities include greeting patients, handling referrals, coordinating with sources and law enforcement, ensuring insurance verifications and