Patient Access & Registration Specialist

Riverside Health System; Newport News (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Newport News, VA seeks a Patient Access Representative to register patients and support revenue cycle operations. You will verify demographics, collect data, and ensure accurate patient identification while delivering excellent customer service.

You will handle daily reports, patient inquiries, and Time of Service collections, with attention to EMTALA compliance and data privacy. High school diploma required; CHAA pref.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
• Ensures all necessary demographic and financial data are obtained and documented into the system.
• Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
• Works daily reports and account work queues to ensure the integrity of the registration data.
• Handles patient inquires related to registration.
• Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
• Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
• Completes forms and collects documents as needed based on the registration type.

Education

High School Diploma or GED

Job description

Riverside Health System in Newport News, VA seeks a Patient Access Representative to register patients and support revenue cycle operations. You will verify demographics, collect data, and ensure accurate patient identification while delivering excellent customer service.

You will handle daily reports, patient inquiries, and Time of Service collections, with attention to EMTALA compliance and data privacy. High school diploma required; CHAA pref.