Patient Access & Registration Specialist

Riverside Health

United States

In loco

USD 22.000 - 29.000

Tempo pieno

6 giorni fa
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Descrizione del lavoro

Riverside Health System in Newport News, Virginia is seeking a Patient Access Representative to register all patient types, verify demographics, and ensure high-quality data within the Revenue Cycle. You will handle daily reports, respond to registration inquiries, process Time of Service payments, and maintain patient confidentiality while following EMTALA rules in ED and Obstetrics.

Strong customer service, attention to detail, and knowledge of patient privacy are essential, with a CHAA

Competenze

  • High School Diploma or GED required.
  • 1 year Billing/Customer Service/Patient Registration preferred.
  • Certified Healthcare Access Associate (CHAA) within 1 year preferred.

Mansioni

  • Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
  • Ensures all necessary demographic and financial data are obtained and documented into the system.
  • Maintains patient safety through the correct patient identification practices.
  • Maintains strict confidentiality in all matters relating to patient PHI.
  • Works daily reports and account work queues to ensure the integrity of the registration data.
  • Handles patient inquiries related to registration.
  • Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
  • Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
  • Completes forms and collects documents as needed based on the registration type.

Conoscenze

Customer service
Billing
Patient registration

Formazione

High School Diploma or GED
CHAA Certification (preferred)

Descrizione del lavoro

Riverside Health System in Newport News, Virginia is seeking a Patient Access Representative to register all patient types, verify demographics, and ensure high-quality data within the Revenue Cycle. You will handle daily reports, respond to registration inquiries, process Time of Service payments, and maintain patient confidentiality while following EMTALA rules in ED and Obstetrics.

Strong customer service, attention to detail, and knowledge of patient privacy are essential, with a CHAA

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