Patient Access & Admissions Specialist

Vail Health Hospital; Avon (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Parental leave

Housing programs

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition Assistance

Student Loan Repayment

Specialty Certification Reimbursement

Annual Educational Funds

Paid Time Off

403(b) Retirement plan

Life insurance

Short/Long-term disability

Wellbeing reimbursement

Recreation discounts

Pet insurance

Job summary

Vail Health is seeking an administrative professional to manage patient registration and admissions, verify insurance, collect co-pays, and coordinate services. The role involves answering phones, scheduling, and maintaining accurate records in an EMR system.

The successful candidate will have strong customer service and clerical skills, and be proficient with medical office procedures while adhering to HIPAA and CMS guidelines.

Qualifications

• Customer service and clerical experience required.

Responsibilities

• Registers patients and handles registration-related tasks, including consents and payments.
• Answers phones and assists patients to access care, responds to inquiries, and follows up as needed.
• Resolve non-clinical questions with excellent customer service, in person or over the phone.
• Performs documentation audits for medical necessity and payor requirements using EMR systems.
• Schedules procedures and educates patients on pre- and post-exam requirements, sends reminders.
• Organizes and scans medical records, maintains files and information.
• Manages incoming correspondence (mail, email, faxes, calls) and routes to staff.
• Monitors and orders front desk supplies to control costs.
• Attends staff meetings and participates in department initiatives.
• Ensures CMS requirements for coverage/eligibility are communicated to patients; handles ABNs.

Skills

Customer service

Clerical tasks

Job description

Vail Health is seeking an administrative professional to manage patient registration and admissions, verify insurance, collect co-pays, and coordinate services. The role involves answering phones, scheduling, and maintaining accurate records in an EMR system.

The successful candidate will have strong customer service and clerical skills, and be proficient with medical office procedures while adhering to HIPAA and CMS guidelines.