Patient Access & Registration Specialist

Vail Health Hospital; Avon (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Parental leave

Housing programs

Tuition Assistance

Medical coverage

Job summary

Vail Health in Avon, Colorado, seeks an Administrative Assistant to handle patient registration, admissions, and related tasks, including collecting information, verifying details, and coordinating orders and services.

You will answer phones, schedule appointments, handle non-clinical inquiries with a focus on service quality, perform documentation audits for medical necessity, and ensure HIPAA compliance across EMR systems.

Qualifications

• Customer service and clerical experience.
• Must have working knowledge of English (reading, writing, speaking).
• Computer skills and ability to obtain online training within 90 days.

Responsibilities

• Register patients and handle registration-related tasks and consents.
• Answer phones and respond to inquiries with a customer-service mindset.
• Resolve non-clinical questions within scope and provide excellent service.
• Conduct documentation audits for medical necessity and plans of care.
• Schedule procedures, educate patients on pre/post-exam requirements.
• Maintain organized files and scan records in a timely manner.

Skills

Customer service

Clerical experience

English proficiency

Tools

Typing proficiency

EMR systems

Job description

Vail Health in Avon, Colorado, seeks an Administrative Assistant to handle patient registration, admissions, and related tasks, including collecting information, verifying details, and coordinating orders and services.

You will answer phones, schedule appointments, handle non-clinical inquiries with a focus on service quality, perform documentation audits for medical necessity, and ensure HIPAA compliance across EMR systems.