Patient Access & Admissions Operations Manager

Our Lady of the Lake Health; Baton Rouge (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

Our Lady of the Lake Health in Baton Rouge seeks a Manager of Patient Access to oversee patient registration, admissions, and scheduling, ensuring efficient, compassionate service and regulatory compliance.

You will lead staff, optimize workflows, implement best practices, and collaborate with clinical and administrative teams to improve access and patient satisfaction.

A Bachelor's degree with supervisory experience is required; candidates with healthcare revenue cycle background preferred.

Qualifications

• Bachelor's degree with supervisory experience in a healthcare setting or equivalent.
• Experience in patient access, registration, and revenue cycle workflows.
• Strong knowledge of compliance, HIPAA, and Joint Commission requirements.

Responsibilities

• Oversee patient registration, admissions, and scheduling processes.
• Lead staff, coach performance, and manage productivity to meet targets.
• Verify insurance, precerts, and authorizations to ensure timely coverage.
• Develop and monitor department budgets and cost controls.
• Collaborate with clinical and administrative teams to improve access and satisfaction.

Skills

Supervisory experience

Staff development

Budgeting

Compliance & HIPAA

Patient access knowledge

Education

Bachelor's Degree + supervision

Master's Degree + supervision

Job description

Our Lady of the Lake Health in Baton Rouge seeks a Manager of Patient Access to oversee patient registration, admissions, and scheduling, ensuring efficient, compassionate service and regulatory compliance.

You will lead staff, optimize workflows, implement best practices, and collaborate with clinical and administrative teams to improve access and patient satisfaction.

A Bachelor's degree with supervisory experience is required; candidates with healthcare revenue cycle background preferred.