Patient Access Specialist - Registration & Verification

Baton-Rouge-General; Baton Rouge (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Professional development

Generous paid time off

Baton Rouge General Fit! program

Flexible positions

Job summary

Baton Rouge General is seeking a detail-oriented Patient Access professional to support the registration process across the revenue cycle. You will ensure accurate patient identification, conduct pre-registration interviews, and assist with emergent registrations, while maintaining HIPAA compliance.

Ideal candidates have experience in healthcare registration, knowledge of medical terminology, and solid computer skills.

Qualifications

• Experience in insurance or patient registration within a healthcare environment.
• Medical Terminology required.
• High School Diploma or GED required; higher education preferred.
• Intermediate computer skills, including Windows, Excel, Word, and Outlook.
• Ability to manage multiple software applications simultaneously.
• Strong telephone and communication skills.
• Basic knowledge of medical terminology.

Responsibilities

• Provide excellent customer service and support the patient access process across the revenue cycle, ensuring efficiency, regulatory compliance, and safety.
• Ensure accurate and timely patient identification, including proper application and verification of patient armbands.
• Conduct confidential, professional interviews for pre-registration, registration, or discharge collections.
• Initiate and complete registration processes, including quick registration for emergent cases.
• Follow EMTALA regulations and payer documentation requirements.
• Coordinate with insurance representatives and interpret insurance verification responses.
• Maintain an error rate at or below 5%.
• Collect, receipt, and secure co-payments and deposits, following financial policies.
• Activate accounts and disseminate records according to procedures.
• Maintain confidentiality and HIPAA compliance in handling all patient data.
• Consistently adhere to safety practices, including proper use of safety techniques and equipment.
• Perform other duties as assigned.

Skills

Patient registration

Insurance verification

Healthcare environment

Medical terminology

Telephone communication

Multitasking

Computer skills

Education

High school diploma or GED

Higher education preferred

Tools

Windows

Excel

Word

Outlook

Job description

Baton Rouge General is seeking a detail-oriented Patient Access professional to support the registration process across the revenue cycle. You will ensure accurate patient identification, conduct pre-registration interviews, and assist with emergent registrations, while maintaining HIPAA compliance.

Ideal candidates have experience in healthcare registration, knowledge of medical terminology, and solid computer skills.