Patient Access Lead & Process Improvement

Baton-Rouge-General; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Baton-Rouge-General is seeking a full-time Patient Access / Registration specialist to support the patient intake process. You will execute patient access through the revenue cycle, ensure accurate identity checks, and help with pre-certification and insurance verification as part of a hospital team.

The role emphasizes strong customer service, adherence to HIPAA, and collaboration with insurance representatives to promote timely access and accurate documentation across multiple departments.

Qualifications

• Three years experience in Insurance or Patient Registration in healthcare environment.
• Customer Services Experience Required.
• Intermediate computer skills with Windows, Excel, Word and Outlook.

Responsibilities

• Facilitates patient safety with accurate patient identification.
• Performs patient access/intake duties and completes registration steps.
• Documents variances and maintains compliance with policies.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or GED

Associate or BA in business-related field preferred

Tools

Epic knowledge

Windows

Excel

Word

Outlook

Job description

Baton-Rouge-General is seeking a full-time Patient Access / Registration specialist to support the patient intake process. You will execute patient access through the revenue cycle, ensure accurate identity checks, and help with pre-certification and insurance verification as part of a hospital team.

The role emphasizes strong customer service, adherence to HIPAA, and collaboration with insurance representatives to promote timely access and accurate documentation across multiple departments.