Patient Access & Admissions Coordinator

Jobtome; Torrance (CA); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Personal Development & Learning

Employee Referral Program

Corporate Sponsored Events & Community

Flexible Spending Accounts

Job summary

Guidehouse is hiring an Admitting Representative in Torrance, CA. The role focuses on collecting accurate demographic and financial information, verifying insurance benefits, and assigning proper medical records and accounts to support billing and clinical data.

The position requires a high school diploma, 0–1 year in a medical or high-volume customer service setting, and a current BLS certification or the ability to obtain it within 90 days. AVADE training within 30 days may be required.

Qualifications

• High School Diploma or equivalent required.
• 0-1 year experience in a medical setting or heavy customer service environment utilizing data entry skills, insurance or other online websites and various software applications, including volunteer work.
• Current BLS certification from American Heart Association OR ability to obtain 90 days post hire.
• Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date.

Responsibilities

• Obtain complete and accurate demographic and financial information from patients and other sources.
• Obtain required signatures on legal consents and insurance forms.
• Perform pre-certification, credit referral or deposit collection and document in systems.
• Notify patients and providers of insurance coverage issues and payment requirements, updating patient files.
• Review physician orders for completeness and ensure required information is listed.
• Complete Medicare compliance steps and obtain ABN if necessary.
• Maintain knowledge of federal, state and local insurance regulations.
• Maintain multiple computer systems and ensure accuracy of data.
• Provide excellent customer service and escalate unresolved issues.
• Answer telephone calls using pre-established scripts and assist callers.
• Complete all shift duties timely and accurately.
• Comply with safety regulations and organizational procedures.

Education

High School Diploma or equivalent

Job description

Guidehouse is hiring an Admitting Representative in Torrance, CA. The role focuses on collecting accurate demographic and financial information, verifying insurance benefits, and assigning proper medical records and accounts to support billing and clinical data.

The position requires a high school diploma, 0–1 year in a medical or high-volume customer service setting, and a current BLS certification or the ability to obtain it within 90 days. AVADE training within 30 days may be required.