Patient Admissions Specialist

Jobtome; Inglewood (CA); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Holidays

401(k) Retirement Plan

Discretionary bonus eligibility

Tuition Reimbursement / Training

Job summary

Guidehouse is seeking an Admitting Representative in Inglewood, CA to obtain demographic and insurance information, verify eligibility, and assign records for accurate billing. The role requires data entry skills and strong customer service under pressure.

The schedule is full-time with varied shifts, including weekends and holidays. Minimum high school diploma and 0–1 year experience in medical settings are expected; BLS may be required within 90 days.

Qualifications

• High School Diploma or equivalent required.
• 0–1 year experience in a medical setting or heavy customer service.
• Current BLS certification from American Heart Association or ability to obtain within 90 days.
• Ability to obtain AVADE training within 30 days from start date.

Responsibilities

• Obtain complete and accurate demographic and financial information from patients and sources.
• Obtain required signatures on legal consents and insurance forms.
• Enter data in computer systems and document incomplete admissions/registrations.
• Notify patients and staff of insurance coverage issues and co-pays or deposits.
• Review physician orders for completeness and ensure required information is listed.
• Complete Medicare Compliance and obtain ABN if necessary.
• Maintain multiple computer systems and uphold patient confidentiality.
• Provide excellent customer service and escalate unresolved issues.
• Answer calls using pre-established scripts and assist callers.
• Perform shift duties timely and accurately and comply with safety policies.

Skills

Data entry

Customer service

Education

High School Diploma or equivalent

BLS Certification (American Heart Association)

Tools

Microsoft Office

Job description

Guidehouse is seeking an Admitting Representative in Inglewood, CA to obtain demographic and insurance information, verify eligibility, and assign records for accurate billing. The role requires data entry skills and strong customer service under pressure.

The schedule is full-time with varied shifts, including weekends and holidays. Minimum high school diploma and 0–1 year experience in medical settings are expected; BLS may be required within 90 days.