Admissions Coordinator: Patient Access & Insurance

Jobtome; Alhambra (CA); On-site; USD 38,000 - 63,000; Full time

Benefits offered by this job

Discretionary variable incentive bonus

401(k) Retirement Plan

Paid Holidays

Tuition Reimbursement

Learning Opportunities

Job summary

Guidehouse is seeking a Hospital Admissions Representative in California (Alhambra area) to collect demographic and financial information, verify insurance, and assign medical record details to ensure accurate billing and clinical data. You will handle family/patient communications, pre-certifications, and coordinate with various departments.

The role requires 0–1 year in medical or high-volume customer service with data entry, plus BLS certification or ability to obtain, and AVADE training

Qualifications

• High School Diploma or equivalent required.
• 0–1 year experience in medical setting or heavy customer service with data entry.
• Current BLS certification OR ability to obtain within 90 days of hire.
• Ability to obtain AVADE training within 30 days from start date.

Responsibilities

• Obtain complete and accurate demographic and financial information from patients and sources.
• Obtain required signatures on legal consents and insurance forms.
• Enter data in computer systems and document incomplete admissions/registrations.
• Notify patients/families of insurance coverage issues and required payments.
• Review physician orders for completeness and ensure information is listed.
• Complete Medicare Compliance and ABN if necessary.
• Maintain multiple computer systems and provide customer service.
• Answer calls and follow scripts to assist callers.
• Complete shift duties timely and accurately.

Skills

Data entry

Customer service

Medical terminology

Phone etiquette

Education

High School Diploma or equivalent

BLS certification (American Heart Association) OR ability to obtain 90 days post hire

AVADE training within 30 days from start date

Tools

Microsoft Office

Job description

Guidehouse is seeking a Hospital Admissions Representative in California (Alhambra area) to collect demographic and financial information, verify insurance, and assign medical record details to ensure accurate billing and clinical data. You will handle family/patient communications, pre-certifications, and coordinate with various departments.

The role requires 0–1 year in medical or high-volume customer service with data entry, plus BLS certification or ability to obtain, and AVADE training