Patient Access & Admissions Specialist

Jobtome; Los Angeles (CA); On-site; USD 38,000 - 63,000; Part time

Benefits offered by this job

Medical Insurance

Holidays

Discretionary bonus

401(k) Retirement Plan

Life & Disability Insurance

HSAs/FSAs

Job summary

Guidehouse is hiring an Hospital Admissions Representative in Los Angeles to securely obtain and verify demographic and financial information, assign medical records, and manage insurance pre-certifications. The role requires 0–2 years in a medical or high-volume customer service setting, and a BLS certification or ability to obtain it within 90 days.

The position is part-time with a varied night shift schedule, including 3 weekends per month and rotating holidays.

Qualifications

• High School Diploma or equivalent required.
• 0-2 years experience in a medical setting or heavy customer service environment with data entry skills and insurance knowledge.
• Current BLS certification from American Heart Association or ability to obtain within 90 days.
• Ability to obtain AVADE training offered by MLK Community Hospital within 30 days from start date.

Responsibilities

• Obtain and verify demographic information, insurance benefits and eligibility.
• Assign the correct medical record and account number for accurate billing and clinical information.
• Obtain pre-certification, referrals or authorizations and document in systems.
• Notify patients of insurance coverage issues and required co-pays or deposits.
• Review physician orders for completion and ensure required information is listed.
• Maintain multiple computer systems and provide customer service.
• Answer telephone calls and follow pre-established script to assist callers.
• Complete all shift duties timely and accurately and comply with safety regulations.

Skills

Data entry

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Guidehouse is hiring an Hospital Admissions Representative in Los Angeles to securely obtain and verify demographic and financial information, assign medical records, and manage insurance pre-certifications. The role requires 0–2 years in a medical or high-volume customer service setting, and a BLS certification or ability to obtain it within 90 days.

The position is part-time with a varied night shift schedule, including 3 weekends per month and rotating holidays.