Patient Access & Admin Coordinator

Rochester General Hospital; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate to handle front-desk duties in Outpatient Mental Health. You will greet patients, perform check-in/out, collect payments, and support registration processes.

The role emphasizes strong customer service, clear communication, and accurate insurance verification, with a daytime schedule at the Evelyn Brandon Health Center location.

Qualifications

• 2-year degree or equivalent combination of education and work experience preferred.
• Excellent customer service and communication skills.
• Intermediate computer skills.

Responsibilities

• Greet patients, answer calls, provide information, direct and schedule appointments.
• Register patients, verify insurance, and obtain necessary precertifications.
• Collect and process payments as applicable.

Skills

Customer service

Communication

Computer skills

Education

2-year degree or equivalent

Job description

Rochester Regional Health is seeking an Access Associate to handle front-desk duties in Outpatient Mental Health. You will greet patients, perform check-in/out, collect payments, and support registration processes.

The role emphasizes strong customer service, clear communication, and accurate insurance verification, with a daytime schedule at the Evelyn Brandon Health Center location.