Gate Agent: Premier Customer Service & Travel Perks

Piedmont Airlines, Inc.; South Burlington (VT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Network

Job summary

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent to join our Ground Handling Department. You will support boarding, update itineraries, and assist customers with special needs, including wheelchairs and unaccompanied minors.

Training will be provided, and the role requires lifting up to 70 pounds and working all shifts. Join a team that delivers excellent service to passengers and airline partners, with opportunities to grow.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding systems.
• Assist customers with special needs, including wheelchairs and unaccompanied minors.
• Change customer flight itineraries and seat assignments as required.
• Operate the Jetway and work as part of a team to deliver excellent customer service.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Computer basics

Job description

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent to join our Ground Handling Department. You will support boarding, update itineraries, and assist customers with special needs, including wheelchairs and unaccompanied minors.

Training will be provided, and the role requires lifting up to 70 pounds and working all shifts. Join a team that delivers excellent service to passengers and airline partners, with opportunities to grow.