Parts Support & Inventory Specialist

Crown; San Antonio (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health/Dental/Vision

401K

Paid holidays

Paid vacation

Tuition reimbursement

Life and disability benefits

Parental leave

Job summary

Crown Equipment Corporation is seeking a Customer Service Representative to handle parts calls, manage orders and inventories, and build relationships with Crown and external vendors. This role focuses on delivering excellent parts support and maintaining strong customer contact.

Primary duties include processing orders, maintaining inventory, and working with both internal teams and customers to ensure satisfaction.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with good driving record.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
• Maintain direct contact with current and prospective customers.
• Process paperwork.
• Inventory control to include cycle counts of stockroom, vans and customer consignments.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Team collaboration

Customer service

Education

High school diploma or equivalent

Job description

Crown Equipment Corporation is seeking a Customer Service Representative to handle parts calls, manage orders and inventories, and build relationships with Crown and external vendors. This role focuses on delivering excellent parts support and maintaining strong customer contact.

Primary duties include processing orders, maintaining inventory, and working with both internal teams and customers to ensure satisfaction.