Parts Support Specialist

Crown Equipment Corporation; Albuquerque, Northern (NM, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health/Dental/Vision/Prescription Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Job summary

Crown Equipment Corporation in Albuquerque, NM, is seeking a motivated Customer Service Representative to handle parts calls, pull and stock parts, and build relationships with vendors. You will help maintain inventory accuracy, process paperwork, and support customers with timely, accurate information.

A high school diploma and a valid driver's license are required; sponsorship is not offered. This full-time role offers a comprehensive benefits package and opportunities to grow within a global

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and a good driving record.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring satisfaction with parts support and responding to customer requests.
• Maintain direct contact with current and prospective customers.
• Process paperwork.
• Inventory control including cycle counts of stockroom, vans and customer consignments.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Numerical perception

Computer skills

Education

High school diploma or equivalent

Job description

Crown Equipment Corporation in Albuquerque, NM, is seeking a motivated Customer Service Representative to handle parts calls, pull and stock parts, and build relationships with vendors. You will help maintain inventory accuracy, process paperwork, and support customers with timely, accurate information.

A high school diploma and a valid driver's license are required; sponsorship is not offered. This full-time role offers a comprehensive benefits package and opportunities to grow within a global