Parts Care & Inventory Specialist

Crown Equipment Corporation; Johnstown (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401K plan

Job summary

Crown Equipment Corporation, a leading lift truck manufacturer, seeks a Customer Service Representative to handle parts calls, quote preparation, and inventory tasks from our Columbus-area operations. You will interact with Crown factory teams and external vendors to ensure accurate parts fulfillment and timely service.

The role requires a high school diploma, a valid driver's license, and strong communication and organizational skills.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and good driving record.

Responsibilities

• Answer and process incoming parts calls from customers and service technicians.
• Pull orders, receive and put up stock.
• Order parts and develop relationships with Crown factory and outside vendors.
• Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests.
• Maintain direct contact with current and prospective customers.
• Prepare customer quotes.
• Process paperwork.
• Inventory control to include cycle counts of stockroom, vans and customer consignments.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma

Tools

Inventory software

Order entry system

Job description

Crown Equipment Corporation, a leading lift truck manufacturer, seeks a Customer Service Representative to handle parts calls, quote preparation, and inventory tasks from our Columbus-area operations. You will interact with Crown factory teams and external vendors to ensure accurate parts fulfillment and timely service.

The role requires a high school diploma, a valid driver's license, and strong communication and organizational skills.