Parts Specialist: Growth, Benefits & Customer Impact

O'Reilly Auto Parts; Silverdale (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks. The role includes greeting customers, assisting with merchandise selection, processing transactions, and handling exchanges per policy.

Qualified candidates excel in customer service, multitasking, and knowledge of automotive parts. ASE certification and multilingual abilities (Spanish desirable) are pluses in a growth-focused environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support managers and installers in serving professional customers as needed.
• Process cash handling, returns, and credit card transactions per policy.
• Answer store calls, look up parts, quote prices, and promote related items.
• Perform in-store tasks: stocking shelves, planogram updates, and price accuracy.
• Occasionally drive a delivery vehicle as business needs dictate.

Skills

Customer service

Multitasking

Alphanumeric matching

Phone & in-store service

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks. The role includes greeting customers, assisting with merchandise selection, processing transactions, and handling exchanges per policy.

Qualified candidates excel in customer service, multitasking, and knowledge of automotive parts. ASE certification and multilingual abilities (Spanish desirable) are pluses in a growth-focused environment.