Parts Specialist: Growth, Benefits & Service Wins

O'Reilly Auto Parts; Oregon (OH); Vor Ort; USD 15.000 - 23.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

401k Plan

Health Insurance

Stock Purchase Plan

Tuition Assistance

Career Growth

Wellbeing Programs

Zusammenfassung

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers in a store setting. You will greet customers, help them select merchandise, and assist managers with professional customers as needed.

This role involves cash handling, returns processing, answering store calls, maintaining shelves, and performing in-store services. Bilingual candidates are encouraged to apply, with a comprehensive benefits package offered.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Handle cash, credit card transactions, and returns per policy.
• Respond to customer calls and provide accurate part lookups and quotes.
• Address customer complaints in a courteous manner.
• Assist with stock, planogram updates, and store operations.
• Perform in-store services and drive deliveries when needed.
• All other duties as assigned.

Kenntnisse

Customer service

Multitask

Fast alphanumeric matching

Jobbeschreibung

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers in a store setting. You will greet customers, help them select merchandise, and assist managers with professional customers as needed.

This role involves cash handling, returns processing, answering store calls, maintaining shelves, and performing in-store services. Bilingual candidates are encouraged to apply, with a comprehensive benefits package offered.