Auto Parts Specialist: Customer-Driven & Growth-Ready

O'Reilly Auto Parts; Paddock Lake (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in daily tasks.

The role involves greeting customers, assisting with merchandise selection, processing cash/credit transactions, answering calls, handling returns, and supporting planogram updates and routine store operations. ASE certification is desirable, as are language skills and automotive knowledge.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly and assist in selecting merchandise.
• Process transactions and securely manage cash drawer and payments.
• Assist managers and installers with professional customers as needed.
• Complete required company training relevant to the position.
• Answer store calls, lookup parts, quote prices, and promote related items.

Skills

Alphanumeric matching

Outstanding customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in daily tasks.

The role involves greeting customers, assisting with merchandise selection, processing cash/credit transactions, answering calls, handling returns, and supporting planogram updates and routine store operations. ASE certification is desirable, as are language skills and automotive knowledge.