Automotive Parts Specialist – Growth, Benefits & Service

O'Reilly Auto Parts; Atlanta (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with Employer Contributions Start

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply, with opportunities to assist professional customers and perform in-store services.

The role emphasizes greeting customers, looking up parts, quoting prices, and promoting related items, while handling cash transactions and returns per policy.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to multitask, handling customers on the phone and in-store at the same time.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service specialists.
• Answer store phone calls, look up parts, quote prices, and promote related items.
• Process cash, checks, credit card transactions, and returns per policy.
• Address customer complaints and resolve issues amicably.
• Assist with planogram updates, stock, and daily operational tasks.
• Operate brake lathe and other test equipment after training.
• Perform in-store services such as wiper installation and battery testing.
• Occasionally drive a delivery vehicle if required.

Skills

Customer service

Multitasking

Alphanumeric matching

Bilingual (Spanish a plus)

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply, with opportunities to assist professional customers and perform in-store services.

The role emphasizes greeting customers, looking up parts, quoting prices, and promoting related items, while handling cash transactions and returns per policy.