Parts Specialist: Customer Service & Growth Path

O'Reilly Auto Parts; Watertown (CT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401(k) starting Day One

Medical, Dental, Vision

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide a high level of service to retail and installer customers while supporting store management. This role emphasizes customer engagement, product guidance, and accurate transactions.

Bilingual candidates are encouraged to apply, and the position requires multitasking and strong customer-facing skills. The company highlights a comprehensive total compensation package and opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
• Promptly greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installer service specialists with professional customers as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide a high level of service to retail and installer customers while supporting store management. This role emphasizes customer engagement, product guidance, and accurate transactions.

Bilingual candidates are encouraged to apply, and the position requires multitasking and strong customer-facing skills. The company highlights a comprehensive total compensation package and opportunities for career growth.