Parts Specialist - Growth, Benefits, and Bilingual Support

O'Reilly Auto Parts; Harrison (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions

Medical, Dental, Vision Insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management with daily tasks.

Benefits include a comprehensive compensation package, opportunities for growth, and a focus on customer satisfaction. Bilingual candidates are encouraged to apply, and the role involves operating the cash drawer, handling payments, and assisting customers with parts and services.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists as needed.
• Handle cash and credit card transactions accurately.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Perform daily store operations and planogram updates.
• Occasionally drive a delivery vehicle when needed.
• All other duties as assigned.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management with daily tasks.

Benefits include a comprehensive compensation package, opportunities for growth, and a focus on customer satisfaction. Bilingual candidates are encouraged to apply, and the role involves operating the cash drawer, handling payments, and assisting customers with parts and services.