Parts Specialist: Fast-Paced Inventory & Customer Support

TopBuild Corp.; Arlington (TX); On-site; USD 57,308,160 - 114,616,320; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holiday and PTO

Tuition Reimbursement

Life & Disability Insurance

Employee Assistance Program (EAP)

Job summary

QXO is seeking a Parts Specialist in Arlington, TX to serve as the key customer contact for branch order support and product information. You will work with Outside Sales Reps, Production Personnel, and Credit to support order fulfillment.

The ideal candidate has 1-2 years in a customer service role, strong communication skills, and ability to lift up to 50 pounds. Local travel is minimal, and the role offers competitive compensation with benefits.

Qualifications

• Strong communication and interpersonal skills for face-to-face and phone interactions.
• Basic computer literacy with experience navigating ERP and inventory management software.
• High attention to detail for counting, inspecting stock and managing deliveries.
• Ability to multitask in a fast-paced environment and lift/move heavy parts as required.
• Preferred: experience in parts department, warehousing, or mechanical/industrial sales.

Responsibilities

• Greet customers warmly and professionally, addressing inquiries about products, services, and part availability.
• Expertly locate correct part numbers using catalogs, manuals, and vendor resources.
• Assist walk-in and phone customers in troubleshooting equipment needs and acquiring the proper parts.
• Actively participate in physical inventories and regular cycle counts.
• Execute the purchase and resale of items via the company PO system.
• Coordinate with vendors regarding receipts, packing slips, and order adjustments.
• Back up for the primary parts shipping and receiving clerk as needed.
• Inspect deliveries against packing slips and purchase orders, then store them promptly and organized.
• Efficiently identify, pick, count, package, and ship parts to customers and other company warehouse locations.

Skills

communication

customer service

computer literacy

attention to detail

multitasking

physical strength

Tools

ERP software

Inventory management software

Job description

QXO is seeking a Parts Specialist in Arlington, TX to serve as the key customer contact for branch order support and product information. You will work with Outside Sales Reps, Production Personnel, and Credit to support order fulfillment.

The ideal candidate has 1-2 years in a customer service role, strong communication skills, and ability to lift up to 50 pounds. Local travel is minimal, and the role offers competitive compensation with benefits.