Branch Customer Service & Order Support Specialist

TopBuild Corp; Kennewick (WA); On-site; USD 27,552 - 55,104; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) Matching

Paid Holidays and PTO

Life & Disability Insurance

Employee Assistance Program

Job summary

QXO in Kennewick, WA is seeking a customer service professional to support branch orders and provide product information. You will work with inside/outside sales, production and delivery teams to ensure accurate and timely fulfillment.

The role requires 1–2 years in customer service, strong communication skills, and a valid driver's license if driving for company purposes. Local travel is <10% and the position is full-time on-site.

Qualifications

• Minimum of 18 years of age.
• 1–2 years of experience in a customer service role.
• Valid driver's license if operating a vehicle for company purposes.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support order fulfillment.

Skills

Customer service

Verbal communication

Written communication

Math skills

Driver's license

Job description

QXO in Kennewick, WA is seeking a customer service professional to support branch orders and provide product information. You will work with inside/outside sales, production and delivery teams to ensure accurate and timely fulfillment.

The role requires 1–2 years in customer service, strong communication skills, and a valid driver's license if driving for company purposes. Local travel is <10% and the position is full-time on-site.