Parts Specialist: Customer Service & Growth Prospects

O'Reilly Auto Parts; Columbus (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages & PTO

Stock purchase plan & 401k startingDay

Medical, dental, vision insurance with

Flexible Spending Account (FSA)

Team member health/wellbeing programs

Tuition educational assistance

Job summary

O'Reilly Auto Parts in Columbus, OH is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role emphasizes excellent cash handling, returns processing, and in-store services. Bilingual candidates are encouraged to apply, with opportunities for training and growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Answer store calls, look up parts, quote prices, and upsell related items.
• Process transactions and manage cash drawer, cash/check handling, and credit card payments.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Columbus, OH is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role emphasizes excellent cash handling, returns processing, and in-store services. Bilingual candidates are encouraged to apply, with opportunities for training and growth within the company.