Automotive Parts Specialist — Customer Service & Growth

O'Reilly Auto Parts; West Kittanning (Armstrong County); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

401k with employer contributions

Starting day one medical, dental &

Vision insurance

Team member health/wellbeing programs

Tuition educational assistance

Career growth opportunities

Stock purchase plan

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Parts Specialist to provide high levels of service to retail and installer customers in a store setting.

The role supports store management, training, and daily operations including cash handling, receiving, stocking, and customer assistance. Bilingual candidates are encouraged to apply and may help with in-store services and driving responsibilities as needed.

Competenze

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Mansioni

• Greet retail/walk-in customers and assist with merchandise selection.
• Support managers and installer service specialists with professional customers.
• Answer store phone calls per policy, look up parts and quote prices, upsell items.
• Process exchanges and returns in accordance with policy.
• Maintain cash drawer, process cash/credit transactions and make change.
• Perform in-store services and planogram updates, stock shelves and clean.

Conoscenze

Customer service

Multitasking

Alphanumeric matching

Bilingual (Spanish)

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Parts Specialist to provide high levels of service to retail and installer customers in a store setting.

The role supports store management, training, and daily operations including cash handling, receiving, stocking, and customer assistance. Bilingual candidates are encouraged to apply and may help with in-store services and driving responsibilities as needed.