Bilingual Automotive Parts & Customer Service Pro

O'Reilly Auto Parts; Gahanna (OH); On-site; USD 15,153 - 23,419; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Gahanna, Ohio, responsible for providing a high level of service to both retail and installer customers. The role includes assisting store management, maintaining cash operations, and handling customer complaints effectively.

Candidates should have exceptional customer service skills, multitasking capabilities, and the ability to work with automotive parts. Opportunities for professional growth and a competitive total compensation package are also provided.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service.
• Ability to multitask while handling customers on the phone and in store.
• Familiar with automotive parts and sales.
• ASE certification is a plus.
• Fluency in multiple languages is highly desired.

Responsibilities

• Provide high-level service to retail and installer customers.
• Assist and support store management in assigned tasks.
• Maintain and secure cash drawer operations.
• Process customer complaints in a friendly and effective manner.
• Perform in-store services where legally allowed.
• Drive delivery vehicle as needed based on business demands.

Skills

Customer service

Multitasking

Alphanumeric matching

Automotive knowledge

Multilingual (Spanish)

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Gahanna, Ohio, responsible for providing a high level of service to both retail and installer customers. The role includes assisting store management, maintaining cash operations, and handling customer complaints effectively.

Candidates should have exceptional customer service skills, multitasking capabilities, and the ability to work with automotive parts. Opportunities for professional growth and a competitive total compensation package are also provided.