Automotive Parts & Customer Service Specialist

O'Reilly Auto Parts; Springfield Township (OH); Presencial; USD 15.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with 100%

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Descripción de la vacante

O'Reilly Auto Parts in Ohio seeks a Parts Specialist to deliver high levels of service to retail and installer customers, greet them warmly, help with merchandise selection, and support store management in daily tasks.

Candidates who are bilingual are encouraged to apply. The role includes cash handling, processing payments, exchanges and returns, answering phones, stock updates, and other in-store duties as assigned.

Formación

• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification preferred.

Responsabilidades

• Greet retail/walk-in customers in a friendly manner and assist with merchandise selection.
• Assist managers and/or installer service specialists in serving professional customers as needed.
• Process cash, credit card transactions, and returns according to policy.
• Answer store phone calls, lookup parts, quote prices, and upsell related items.
• Perform in-store services and light maintenance, stock updates, and planogram updates.

Conocimientos

Match alphanumeric sequences

Customer service

Multitasking

Educación

ASE certification

Descripción del empleo

O'Reilly Auto Parts in Ohio seeks a Parts Specialist to deliver high levels of service to retail and installer customers, greet them warmly, help with merchandise selection, and support store management in daily tasks.

Candidates who are bilingual are encouraged to apply. The role includes cash handling, processing payments, exchanges and returns, answering phones, stock updates, and other in-store duties as assigned.