Parts Specialist - Bilingual Customer Service & Growth

O'Reilly Auto Parts; Avon (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, vision insurance

Paid time off

Tuition assistance

Job summary

O'Reilly Auto Parts in Avon, OH is hiring a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management in daily tasks. The role emphasizes customer engagement, product knowledge, and accurate cash handling, with a focus on exemplary service.

The position welcomes bilingual candidates and includes a comprehensive compensation package with premiums where applicable, training, and opportunities for career growth within a family-owned

Qualifications

• Must be able to rapidly match alphanumeric sequences.
• Provide outstanding, friendly, professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Support managers and installer service specialists as needed.
• Handle cash drawer, payments, returns, and exchanges per policy.
• Answer store calls, lookup parts and quote prices, and promote related items.
• Complete required company training for the position.
• Assist with in-store services and daily operational tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Avon, OH is hiring a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management in daily tasks. The role emphasizes customer engagement, product knowledge, and accurate cash handling, with a focus on exemplary service.

The position welcomes bilingual candidates and includes a comprehensive compensation package with premiums where applicable, training, and opportunities for career growth within a family-owned