Parts Specialist — Customer Care & Career Growth

O'Reilly Auto Parts; Huntington (TX); Vor Ort; USD 28.000 - 45.000; Vollzeit

Benefits dieser Stelle

Competitive Wages & PTO

401k with Employer Contributions

Starting Day One Medical, Dental, & VV

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Zusammenfassung

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, supporting store management with assigned tasks. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise selection, and maintaining cash handling accuracy. Training, in-store services, and occasional vehicle deliveries are part of daily operations.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist in selecting merchandise.
• Promote and follow company service programs (Hi-5, Low Price Guarantee, etc.).
• Assist installers and professionals as needed.
• Handle cash, checks, and card transactions securely.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Support store operations: stocking, planogram updates, and freight receival.
• Operate brake lathe and other store equipment after training.
• Provide in-store services (wipers, batteries, codes, etc.).
• Occasionally drive a delivery vehicle as needed.
• Perform other duties as assigned.

Kenntnisse

Alphanumeric matching

Customer service excellence

Multitasking (in-store/phone)

Ausbildung

ASE certification

Jobbeschreibung

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, supporting store management with assigned tasks. Bilingual candidates are encouraged to apply.

The role involves greeting customers, assisting with merchandise selection, and maintaining cash handling accuracy. Training, in-store services, and occasional vehicle deliveries are part of daily operations.