Parts Specialist - Bilingual, Growth & Benefits

O'Reilly Auto Enterprises, LLC; Springdale (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Employer Contributions

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts in Springdale, OH is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers. You will assist store management, look up parts and quote prices, and promote related items, with bilingual candidates encouraged to apply.

The role includes handling cash, processing transactions, returns, and maintaining accuracy in daily operations, including image maker and planogram updates. Availability for occasional delivery duties may be required.

Qualifications

• Provide outstanding, friendly, professional customer service.
• Able to multitask, handling calls and in-store customers simultaneously.
• Bilingual candidates encouraged to apply, esp. Spanish speakers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists as needed.
• Look up parts, quote prices, and promote related items.
• Handle cash, checks, credit transactions, and returns per policy.
• Answer store phone calls, resolve issues, and route inquiries.
• Assist with stock, shelf replenishment, and planogram updates.
• Support in-store services (wipers, batteries, etc.) where allowed by law.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitask

Bilingual Spanish

Education

ASE certification

Job description

O'Reilly Auto Parts in Springdale, OH is seeking a Parts Specialist to deliver high-level customer service to retail and installer customers. You will assist store management, look up parts and quote prices, and promote related items, with bilingual candidates encouraged to apply.

The role includes handling cash, processing transactions, returns, and maintaining accuracy in daily operations, including image maker and planogram updates. Availability for occasional delivery duties may be required.